Tuesday, March 27, 2012 9:10 PM
The fountain
that I will see every day when I report to work.
Finally received my first call from the public. I was very nervous but went through the flow. I prefer to learn in smaller groups. The first guy who answered the call was over enthusiastic, too loud, blur, heywired and careless. I am aware that I am very bad and shouldn't be saying all this since I am not even near acceptable. I just couldn't take his actions and his way of handling the calls.
When it was my turn, I was very lucky to get a call enquiring about reliefs, which were one of the easiest to handle. I guess it was a good start.
Eventually managed to receive 2 phone calls in total. More to come in future! Hope things will be better!!
PS. Neson, Daniel and Denis came to IRAS to work. I saw Edwin this morning too. Time to catch up with all of them in the workplace.
Labels: Work Work Work